FAQ

Frequently Asked Questions

Please note this page is an FAQ for order related questions, Any iodine related questions please use the IODINE 101 link found on the top of the home page. or by searching your question in google and adding Lugols Naturals at the end of the question.

When will my order ship?

All orders ship within 1 business day of placing your order

What is the shelf life of Lugols Originals Products?

All Lugols Originals products have an indefinite shelf life.

My bottle is leaking what should I do?

Iodine is a vapor therefore the bottle must be tightly sealed to avoid the vapor escaping.

What is your return policy?

Lugols Naturals accepts returns within 14 days of receiving your order, Simply contact us to obtain a return authorization form, ship your products back to us and receive a refund.

The bottle arrived broken what should I do?

If your bottle arrived broken or the seal was damaged take a picture and discard immediately. contact us and we will either send you a replacement or refund your purchase.

The label is Brown is this from a leaking bottle?

Yes! iodine is a vapor and will try to escape from the bottle, if your label arrived brown this is because the vapor has leaked during transportation. the bottle is perfectly fine.