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Shipping policy
SHIPPING POLICY
Last updated: August 17, 2026
ORDER PROCESSING
Orders are typically processed and shipped within 1–2 business days of being placed. Processing times may vary depending on product availability and order volume. Orders placed on weekends or federal holidays will begin processing the next business day. You will receive a shipping confirmation email with tracking information once your order has shipped.
We do not guarantee same-day or next-day processing. If there is a delay with your order, we will contact you by email.
DOMESTIC SHIPPING (United States)
We ship to all 50 U.S. states via USPS, UPS, and FedEx. Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method.
Free Shipping: Orders of $50 or more qualify for free standard shipping within the contiguous United States. Free shipping promotions may also be offered periodically — any active promotion will be displayed at checkout.
Estimated domestic transit times after shipment:
- Standard shipping: 3–7 business days
- Expedited shipping: 2–3 business days
- Overnight/express: 1 business day (where available)
Transit times are estimates provided by the carrier and are not guaranteed.
INTERNATIONAL SHIPPING
We ship internationally via USPS, UPS, and FedEx. International shipping rates and estimated delivery times are calculated at checkout based on destination country and selected service.
Important for international orders:
- Customs duties, import taxes, and fees are the responsibility of the recipient and are not included in our shipping charges. These fees are determined by your country's customs authority and are collected upon delivery.
- International transit times vary significantly by destination and customs processing. Estimated delivery is typically 7–21 business days after shipment, but delays beyond our control may occur.
- Some products may be subject to import restrictions in certain countries. It is your responsibility to verify that your order complies with the laws and regulations of your destination country before placing an order.
ORDER TRACKING
Once your order ships, you will receive a confirmation email containing your tracking number. You can use this number to track your shipment directly on the carrier's website (USPS.com, UPS.com, or FedEx.com).
LOST OR DAMAGED SHIPMENTS
If your order arrives damaged or is lost in transit, contact us at info@lugolsnaturals.com with your order number and we will work with the carrier to resolve the issue. For lost packages, please allow the full estimated delivery window to pass before contacting us, as carrier delays can occur.
CONTACT
Shipping questions: info@lugolsnaturals.com Lugols Originals, 2170 Ocean Parkway, Brooklyn, NY 11223
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